A practical guide to the RBI Digital Lending Directions, 2025 covering LSP and DLA arrangements, KFS and APR, multiple-lender platforms, data governance, cooling-off periods, grievance redressal, DLG/FLDG and compliance controls.
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An NBFC LSP Agreement is a contractual arrangement between a regulated lender, such as an NBFC, and a Lending Service Provider that performs one or more digital lending functions for the regulated entity, such as customer acquisition, services incidental to underwriting, loan servicing, monitoring or recovery. Under RBI’s Digital Lending Directions, digital lending through an...
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